Hi.
I'm Ross.
I started this business back in 1993 as an Errand Service. It was called "Gordon's Gophers". The name was too cutesy for me so my best friend came up with the name Ross Runners. I liked it and was off and running (so-to-speak). We went grocery shopping, picked up the dry cleaning, dropped things off and picked them up. It quickly grew into an "Everything" Service after I landed a state contract through an elderly agency and started subcontracting various local services providers. We did chores for the elderly, we provided painters, landscapers, caterers, moving services, errands, cleaned gutters, cabinet and counter refinishing and more. I couldn't fit all the services on one flyer... but I sure did try. I remember having a flyer that listed all our services under the logo in the middle and then continued around the edges of the 8x10 flyer... 2-3 rows deep... and I STILL said "... and More!". Oy! At some point I added the "Drive-Your-Car" Service and history was made. Airport Service quickly took over the business as the other services fell away, one by one. I did all the driving myself at that time and boy was that tough. I quickly learned that I could not do it all, so I started engaging some help. By the way, all of this happened in the first year. By the end of that year, ROSS RUNNERS was an Airport Service. Although I did hold on to the state contract another 1 or 2 years. Since then I've built a network of Independent Contractors that continues to evolve and grow to this day. We have also become an LLC. We know the majority of our 2100+ customers on a personal level and have built an unmatched trust and reputation for good, honest and reliable service. We are always looking to improve the quality and scope of our services and are continually adding safe, honest, reliable drivers and companies to the ROSS RUNNERS network. To that extent, we also delete or mark-off those drivers and companies that are NOT safe, reliable or honest. So we basically do what you would normally do if we weren't in business, which is an enormous time saver. Especially when planning special occasions like a wedding and such. We do all that homework for you, that’s our business. The best part is that we guarantee the best price, so even though we are subcontracting, it doesn't mean you will be paying more. But it DOES mean that we've already screened the contractors for you. I'm still always on call to handle any situation, though. Command central, if you will. Because let's face it, as hard as we all try, no one is perfect. Things do happen beyond anyone’s control, that's how life is. But that doesn't mean we can't still try. And that's exactly what we do... aim for perfection. So there it is, ROSS RUNNERS from the humble beginnings. It's been a long hard road but there is still a lot of black top left to drive. Just let us know what you need... whether it's getting to the airport, a night on the town, valets or a huge "disco on wheels" for that special occasion. Budget to 5 Star, either way, you get the same great service. As always, we thank you very much for your support, now and throughout the years. SAFE TRAVELS! Ross D Gordon |
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